Please note our opening times and service levels. Since we are a global business, times may affect delivery and answering of email due your time and our time differences. We endeavour to solve your ticket as fast as possible, so please be patient and allow us 24 hours to respond during the working week:
Response times usually within 12 hours, but please allow 24 Mon to Friday
Please allow 48 hours for weekend Tickets as we run a limited service
Thanks,
Jane Jackson
Help desk and service manager.