Please note our opening times and service levels
Since we are a global business, times may affect delivery and answering of email due your time and our time differences.
We endeavour to solve your ticket as fast as possible, so please be patient and allow us 24 hours to respond during the working week.
Response times usually within 12 hours, but please allow 24.
Normal help desk service hours are as follows:
Monday - Open
Tuesday - Open
Wednesday - Open
Thursday - Open
Friday - Open
Saturday - Closed
Sunday - Closed
Holidays, such as national holidays, summer holidays and Christmas holidays will be notified in advance.
Thanks,
Jane Jackson
Help desk and service manager.